Frequently Asked Questions



 
  • Q1. Are you a factory or a trade company?
  • A: We are factory with 10 years' OEM&ODM experience.
 
  • Q2. Can I have a sample order for emergency radio?
  • A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
 
  • Q3. What about the lead time?
  • A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than.
 
  • Q4. What's the lead time for mass order?
  • A: 1000 PCS: 5-7 working days. 10000 PCS 15-20 working days.
 
  • Q5. Do you have any MOQ limit for radio order?
  • A: Low MOQ, 1pc for sample checking is available
 
  • Q6. How do you ship the goods and how long does it take to arrive?
  • A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
 
  • Q7. Is it OK to print my logo on radio product?
  • A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
 
  • Q8. What's the color option?
  • A:Color can be customized.
 
  • Q9. Which port is the nearest from you?
  • A: Zhuhai/Zhongshan/Shenzhen/Guangzhou Ports are optional.


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